Terms and Conditions
These Terms and Conditions (hereinafter referred to as "Agreement", “Terms and Conditions” or “Terms”) are a legally binding agreement between you either an individual, group or entity (the “User”, “You”, or “Your”) and www.turkeyhomeware.com (“Website”, “Turkey Homeware”, “Site” or “Service”) owned and operated by Turkey Homeware, a business operating under the Laws of Turkey from its head office located in Istanbul (“Company”, “We”, “Us”, or “Our”).
Please read these Terms and Conditions carefully. Your access to the Website constitutes your acceptance of all the provisions of these Terms and Conditions. If you do not wish to comply with these Terms and Conditions, please do not access the Site and Services offered through the Site.
The Website is not designed for use by persons under the age of 18 years. In the event that You are under 18 years of age, You confirm that You have obtained the consent of Your parent or legal guardian to enter into a binding agreement with the Company and to take responsibility for: (i) Your actions; (ii) any charges associated with Your purchase of products through the Website; and (iii) Your acceptance and compliance with these Terms. If You do not have consent from Your parent(s) or legal guardian(s), You must stop using/accessing this Site immediately. If You are entering into this agreement on behalf of an entity, You represent that You are authorized to enter into legally binding contracts on behalf of such entity.
By using the Website, You represent and warrant that You have the right, authority, and the capacity to enter into this Agreement and to abide by all of the terms and conditions set forth herein.
How the Website works
The Site offers Users a convenient way to order superior quality Turkish home products online. Users can easily select from a large collection of best-in-class quality products and place their order at www.turkeyhomeware.com and make the payment either online using their credit card or pay by cash upon delivery. The Company currently uses Aramex for shipping the products to the locations listed on our website. Please note that all shipping costs and taxes are borne by the Users. Users are able to view the shipping costs before their order is processed.
Delivery, Pricing and Payment
You acknowledge that delivery of the Products is subject to availability of the Products. We will make every reasonable effort to deliver the Product to You within the delivery timeframe stated at the time You place Your order, but You acknowledge that all delivery timeframes given are estimates only and delays can occur for reasons beyond Our control. If the delivery of Your Product is delayed, We will inform You accordingly via e-mail. The time for delivery shall not be of the essence and We shall not be liable for any delay in delivery whatsoever caused.
The Product shall be delivered to the address specified by You when placing Your Order. You may pay for the Product using any of the payment methods prescribed by Us from time to time. We currently accept online payments via credit card or You can choose to pay cash upon delivery. Please note that if You choose to pay cash upon delivery there will be an additional charge for shipping.
Please note that We reserve the right to change Our product prices at any time without giving any prior notice to You, You will be liable to pay the product price listed on Our Website at the time You place Your order.
Replacement and Refund Policy
In the event the product You received is materially different from the One You ordered, We will gladly replace it for You. Once We have replaced Products, the non-conforming Product shall become Our property and upon request such Product should be shipped back to Us.
If You cancel Your card order before it is shipped, We will offer You a full refund and such refund shall be made via the original payment mechanism and to the person who made the original payment.
The processing of refund payment may take time. We are unable to offer any guarantees of any nature for the timeliness of refunds reaching Your account. We agree to bear all costs associated with the refund process imposed by the payment processor. We may at any time and without prior notice to You modify the mechanism of processing refunds.
You may cancel Your order, without any cancellation fee, at anytime before shipping. You will be entitled to full refund in accordance with Our Refund Policy where Cancellation was made before shipping. However, in the event You wish to cancel You order after We have dispatched it, You will be charge a two-way shipping fee. To Cancel Your order please contact Us through the “contact us” page on the Website by using the word “Cancellation” in the subject line. You may not cancel Your card order after accepting delivery and You will not be entitled to any refunds thereafter.
We may Cancel an order at any time after the occurrence of either:
Account Registration and Access
You may browse through the Website without signing up, but as a requirement to using certain services offered by Us, You may be required to register at www.turkeyhomeware.com by providing Us with the required information. You agree that You will provide Us with accurate and current information when registering with the Website and You agree to keep such information up-to-date. Any failure on Your part to provide Us with the aforementioned accurate and current information shall constitute a breach of these Terms and Conditions. In the event of such breach, We reserve the right to immediately terminate Your account. We reserve the right to refuse registration of a User account in Our sole discretion. You hereby accept and agree that You are solely responsible and liable for any activity that occurs on Your account. You further accept and agree that You shall be responsible for maintaining the confidentiality of Your Sign in credentials on the Platform. You agree that You will never use another User's account without their prior express permission. Furthermore, You agree to immediately notify Us in writing of any unauthorized use and access to Your account, or similar security breach of which You become aware of.
We may access Your account and the information that You have provided, for any support or maintenance purposes or for any security issues or business reasons that We see fit.
Users shall not use the Website in order to transmit, distribute, store or destroy material, including without limitation content provided by the Website and its affiliate partners: for any unlawful purpose or in violation of any applicable law, regulation, international law or laws of any other country; or in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, or that is defamatory, libellous, obscene, threatening, abusive or is offensive to users of the Website, such as content or messages that promotes racism, hatred or physical harm of any kind against any group or individual; or that is false or misleading; or that harasses or advocates harassment of another person.
Users are prohibited from interfering or attempting to interfere the security of Our Website, including but not limited to:
Specific Restrictions on Rights to Use: In addition to the above, the users shall not:
l modify, adapt, translate, or reverse engineer any portion of the Website;
l remove any copyright, trademark or other proprietary rights notices contained in or on the Website and on the products showcased on the Website;
l use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Website for crawling the Website and scraping content or to circumvent the technological methods adopted by the Website to prevent such prohibited use;
l collect any information about other Users for any purpose other than that specified on the Website;
l reformat or frame any portion of the web pages or products showcased on the Website without express written consent of the Company;
l create or transmit unwanted electronic communications such as "spam" to other users or members of the Website or otherwise interfere with other User's or Visitor's enjoyment of the Website;
l submit any content or material that falsely express or imply that such content or material is sponsored or endorsed by the Website;
l transmit any viruses, defects, Trojan horses or other items of a destructive nature;
l use of the Website to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that are deemed threatening or obscene;
l copy or store any content offered on the Website for other than Your own use;
l take any action that imposes, or may impose in Our sole discretion, an unreasonable or disproportionately large load on the Our IT infrastructure;
We welcome Your feedback and suggestions about how to improve Our Products or the Website. Feel free to submit feedback to firstname.lastname@example.org or fill in form below product. By submitting feedback, You agree to grant Us the right, at Our discretion, to use, disclose and otherwise exploit the feedback, in whole or part, without any restriction or compensation to You.
Modification of Terms and Conditions
You understand and agree that these Terms and the Website and any Products offered by Us can be modified by the Company at its sole discretion, at any time without prior notice, and such modifications will be effective upon such new terms and/or upon implementation of the new changes. You agree to review the Terms and Conditions periodically so that You are aware of any such modifications and the Company shall not be liable for any loss suffered by You on Your failure to review such modified Terms.
Reservation of Rights
We reserve all rights not expressly granted in these Terms & Conditions.
Limitation of Warranties
By using Our website, You understand and agree that all Products are provided "AS IS" and "AS AVAILABLE". This means that We do not represent or warrant to You that:
I. the use of Our Products will meet Your needs or requirements.
II. the use of Our online Service will be uninterrupted, timely, secure or free from errors.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SITE OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. YOU EXPRESSLY ACKNOWLEDGE THAT AS USED IN THIS CLAUSE, THE TERM SITE INCLUDES THE COMPANY, ALL OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS AND SUBCONTRACTORS OF THE SITE.
Limitation of Liability
THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES AND AGENTS ASSUME NO LIABILITY OR RESPONSIBILITY FOR, AND IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM THE USE OF ANY PRODUCTS OR ANY OF THE FOLLOWING:
l ANY ERRORS OR OMISSIONS IN ANY SITE OR OTHER CONTENT MADE AVAILABLE BY THE SITE, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY PRODUCTS/CONTENT MADE AVAILABLE VIA THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, DELICT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE TOTAL LIABILITY OF THE COMPANY OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS, LICENSORS, OR SUPPLIERS TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF THE SITE (WHETHER IN CONTRACT, DELICT INCLUDING NEGLIGENCE, WARRANTY, OR OTHERWISE), EXCEED THE AMOUNT PAID BY YOU, IF ANY.
This website is controlled by Turkey Homeware, from its head office in Istanbul, Turkey. By accessing this Site, You agree to abide by the laws of Turkey. Furthermore, any action to enforce these Terms & Conditions shall be brought in the courts located in Istanbul, Turkey. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
Assignability - We may assign any of Our responsibilities and/or obligations to any other Person, at Our sole discretion, without giving any notice to You. However, You shall not assign or transfer any of Your rights under this Agreement to any other party, without express written consent from the Company.
Severability - If for any reason, any clause of this Agreement or any part of any clause is deemed to be unlawful, void, or for any reason unenforceable, then such provision will be limited or eliminated from this Agreement only to the extent necessary and will not affect the validity and enforceability of any remaining provisions.
Waiver – Under no circumstances, failure on Our part to exercise any right or remedy under this Agreement will constitute a waiver of such right or remedy.
Force Majeure - The Company is not liable for failure to perform any of its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power, confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labor dispute, strike, lockout or any interruption or any failure of electricity or server, system, computer, internet or telephone service.
Links to third party sites - The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of the Website and the Company is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.
We will not be responsible for any errors, omissions or representations on any Linked Site. We urge You to verify the accuracy of any information on Your own before undertaking any reliance on such information.